Associate CIO for IT Shared Services
Jack Albright is responsible for providing the full range of core departmental commodity IT business enabling capabilities including data center, network, help desk, Internet, email, desktop, mobile, server, storage, telecommunications, wireless, security, and cloud services through Infrastructure, Platform, and Software as a Service offerings.
Jack joined OCIO as the Associate Chief Information Officer (ACIO) for IT Shared Services (ITSS) in March 2016. He leads a team of highly skilled and energetic IT professionals that provide and maintain technology innovations and solutions to effectively, efficiently, and economically enable the Department's lines of business. Jack also serves as a senior advisor to the CIO and Deputy CIO by providing policy support and strategies to both secure and enable the safety mission of the organization. Jack is passionate about customer service excellence which is clearly evident in his character and attitude. He is committed to applying an enterprise approach to all business challenges to ensure technology solutions meet expectations, provide maximum business value and reduce redundancies and costs.
Prior to his position as ACIO ITSS, Jack served as the Department of Transportation's Pipeline and Hazardous Materials Safety Administration (PHMSA) Chief Information Officer for more than 10 years. Previously Jack served as the Information Resources Manager for PHMSA's predecessor agency, the Research and Special Program Administration (RSPA) where he became the first non FAA DOT federal employee to obtain a SANS Institute Global Information Assurance Certification (GIAC).
Jack has more than 24 years of experience in information technology, including strategic planning, policy, alignment of technology with business, Capital Planning, Enterprise Architecture, application and systems development, mobile computing, project management, cybersecurity, IT and data center operations, and cloud services.